Consumers residing in the EU have a 14-day right of withdrawal without stating reasons. The period begins upon receipt of the goods. You must inform the seller by means of a clear statement and bear the direct costs of the return shipment. The purchase price (including standard delivery costs) will be refunded upon receipt of the goods or proof of return. The right of withdrawal does not apply to consumers without an EU residence , custom-made products , or sealed hygiene articles if their seal has been removed after delivery.